v44 (referred to in this Policy as "v44", "we", "us", or "our") operates the online casino and sports betting platform accessible at v44.org. v44 is the data controller responsible for the personal information processed in connection with your use of the platform. Our primary user base consists of players located in Pakistan, and we have designed our data practices with Pakistani users specifically in mind.
For any privacy-related enquiries, you may contact our support team via live chat at v44.org or by email at [email protected]. Please reference "Privacy Enquiry" in your subject line.
v44 collects personal information necessary to provide the Services, comply with regulatory obligations, and maintain the security and integrity of the platform. The categories of information we collect are set out below.
When you create a v44 account, we collect your full legal name, date of birth, email address, mobile number, and residential address. This information is required to open an account and is used to verify your identity during the KYC process.
In accordance with our Know Your Customer obligations, v44 collects copies of government-issued identity documents. For Pakistani users, this typically means your CNIC (Computerised National Identity Card), Passport, or Driver's Licence, together with proof of residential address such as a utility bill or bank statement issued within the preceding three months.
v44 collects details of the payment methods you use to deposit and withdraw funds. This includes your JazzCash or Easypaisa mobile number, bank account details (for HBL, UBL, Meezan Bank, or Bank Alfalah transfers), card details (for Visa/Mastercard transactions), and USDT TRC20 wallet addresses. Full card numbers are never stored by v44 – card payment processing is handled by our certified payment processing partners.
v44 maintains records of all deposits, withdrawals, bets, game outcomes, bonus activations, and account adjustments. These records are essential for account management, dispute resolution, and regulatory compliance.
When you access v44, we automatically collect technical data including your IP address, device type, operating system, browser type and version, session timestamps, pages visited, and in-session navigation patterns. This data is used for platform security, fraud detection, and service improvement.
If you contact v44 support via live chat or email, we retain records of those communications. These records are used to resolve queries, improve support quality, and as evidence in the event of a formal dispute.
v44 processes personal data for the following purposes:
v44 processes personal data on the following legal bases:
v44 does not sell your personal data to third parties. We may share your information in the following limited circumstances:
Your financial information is shared with v44's payment processing partners – including the operators of JazzCash, Easypaisa, and banking networks – to the extent necessary to complete deposit and withdrawal transactions.
v44 uses third-party KYC and identity verification service providers to process and validate identity documents. These providers are contractually bound to process data only for the purposes of identity verification on v44's behalf.
To deliver casino games, v44 integrates with licensed third-party software providers. These providers may receive anonymised or pseudonymised gameplay data for technical operation of their games.
v44 may disclose personal data to regulatory bodies, law enforcement agencies, or courts of competent jurisdiction where required to do so by applicable law or in response to a lawful order.
In the event of a merger, acquisition, or sale of all or part of v44's business, personal data held by v44 may be transferred to the acquiring entity, subject to equivalent privacy protections.
v44 uses cookies and similar tracking technologies on the v44.org website. Cookies are small text files stored on your device that help us recognise your browser, maintain your session, and understand how you use the platform.
v44 uses the following categories of cookies:
You can control cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the v44 platform.
v44 retains personal data for as long as your account remains active and for a period thereafter as required by applicable law and our regulatory obligations. KYC documents and transaction records are typically retained for a minimum of five years following account closure. Account closure requests do not result in immediate erasure of all data where retention is required by law.
Marketing preferences and communications data are retained until you withdraw consent or request deletion, whichever is earlier, provided that retention is not required for legal compliance purposes.
v44 implements appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL encryption for all data transmitted between your device and v44's servers, restricted access controls for internal staff, regular security audits, and Two-Factor Authentication availability for all player accounts.
While v44 takes reasonable precautions, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials. If you suspect your v44 account has been accessed without your authorisation, contact support immediately.
Subject to applicable law, you have the following rights in relation to your personal data held by v44:
To exercise any of these rights, contact v44 support via live chat or at [email protected]. v44 will respond to verified requests within 30 days. We may require identity verification before fulfilling any data rights request.
The v44 platform is strictly for adults aged 18 and above. v44 does not knowingly collect personal data from individuals under the age of 18. If v44 becomes aware that personal data has been submitted by a minor, the account will be immediately suspended and all associated data will be deleted in accordance with our KYC procedures. If you believe a minor has created a v44 account, please contact our support team immediately.
v44 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform features. Material changes will be communicated to registered users via email or a notice displayed upon login. The effective date of the current version is shown at the top of this page. Continued use of the v44 platform following notification of a material change constitutes acceptance of the revised Policy.
For any privacy-related questions, data rights requests, or complaints regarding how v44 processes your personal data, please contact our support team. Live chat support is available 24/7 at v44.org, with Urdu-friendly assistance also available. For written enquiries: [email protected]. Please quote your registered username and the nature of your enquiry for faster resolution.
A summary of the key protections built into v44's data practices. The full Policy above is the authoritative document.
All data exchanged between your browser and v44's servers is encrypted with 256-bit SSL. This includes your login credentials, KYC documents, payment details, and any personal information you submit. The padlock in your browser confirms the secure connection.
v44's KYC process is designed to protect both you and the platform. Your CNIC or Passport details are verified by certified third-party providers and are never used for any purpose other than identity confirmation. KYC data is retained in accordance with regulatory requirements.
v44 does not sell, rent, or trade your personal data with third-party marketers. Sharing is limited to service providers who process data strictly on v44's behalf – such as payment processors for JazzCash and Easypaisa transactions – and to authorities where legally required.
You can update your contact details, adjust marketing communication preferences, request a copy of your data, or submit a deletion request directly through your v44 account dashboard or by contacting support. Requests are processed within 30 days.
v44 uses cookies only for platform functionality, security, and optional marketing purposes. Essential cookies are required for the platform to operate. You can manage analytical and marketing cookies through your browser settings or account preferences at any time.
v44 uses account activity data to support responsible gaming. If patterns in your gameplay suggest a potential problem, v44 may reach out to offer support resources. Self-exclusion and deposit limit settings are stored and enforced using your account data for your protection.
The v44 support team handles privacy queries in English, with Urdu-friendly assistance also available. Whether you want to review your data, update your preferences, or understand how your information is used – our team can help.
18+ only. Please gamble responsibly. Check local laws before participating.